Pranav Jogi

About Pranav Jogi

With over 18 years of diverse experience in the City Gas Distribution (CGD) and FMCG industries, I’ve had the privilege of managing some of the most dynamic and critical functions, right from customer service and emergency dispatch to B2B/B2C marketing strategy, logistics coordination, and CRM excellence.My journey began on the frontlines, interacting with customers and resolving real-time service issues. Over the years, I honed my expertise in SAP-CS, becoming the go-to person for complaint management, service requests, billing, and lifecycle tracking for both domestic and commercial customers. Whether it was managing 24×7 emergency services during floods, cyclones, or the COVID-19 crisis, or coordinating with municipal bodies for excavation permissions, I ensured service continuity under pressure.In the FMCG space, I developed and executed marketing campaigns, worked closely with distributors and retailers, and contributed to brand visibility and consumer engagement. My approach blends on-ground insights with data-driven strategies, ensuring impact at both operational and strategic levels.What sets me apart is my ability to balance technical systems like SAP-CS, marketing intuition, and emergency logistics, while mentoring teams and delivering measurable results. Whether it\'s launching new PNG connections, training fresh recruits, or driving market penetration, I lead with passion, precision, and purpose.Let’s connect if you’re looking to collaborate on customer-focused strategies, process optimization, or marketing innovations in the energy, utility, or consumer goods domain.

Experience

1. Human Resources Recruiter

   Aarvi Encon

   Jun 2025 — Present · Surat, IN

   Handle end-to-end recruitment process including job posting, candidate sourcing, screening, shortlisting, coordinating interviews, and final selection. Conduct initial telephonic screenings and follow-up calls for interview scheduling and candidate status updates. Maintain and update employee records, offer letters, and onboarding documentation. Assist in monthly payroll processing by consolidating attendance, leaves, and timesheets. Maintain MIS reports related to recruitment status, attrition, and attendance. Respond to employee queries regarding salary, leaves, and attendance records.

Education

• ICFAI University

  Diploma in Business Management

  2004 — 2006

• Veer Narmad South Gujarat University, Surat

  Bachelor of Science - BS, Chemistry

Skills

• Gas