Pranav Jha
Business Manager - Client Servicing @ IndiaMART | Sales Strategy, Client Relations
- Role
- Business Manager - Client Servicing at IndiaMART InterMESH Limited
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Pranav Jha
A seasoned professional with over 10 years of experience in sales, marketing, and…
Experience
Business Manager - Client Servicing
Dec 2022 — Present · Pune, IN
Role:1. Formulate a comprehensive plan to enhance sales productivity and elevate customer satisfaction among our prestigious base of 1300+ high-end clients.2. Develop annual, monthly, and weekly marketing strategies aimed at achieving business objectives while sustaining an impressive renewal rate of 75%.3. Conduct thorough analysis and periodic assessments of the brand, competitive landscape, market trends, and consumer behavior to bolster brand equity. This includes utilizing market research and conducting personalized one-on-one engagements with customers.4. Collaborate seamlessly with cross-functional teams including sales, content, marketing, design, and operations to implement tailored marketing initiatives for each assigned title.5. Develop strategies for upselling various online promotional tools, leveraging insights from SMEs\' marketing mix and consumer behavior.6. Provide guidance to SMEs on effectively marketing brands to amplify their appeal among target consumers, while also assisting clients in conducting in-depth consumer analyses to gauge brand image and demand.7. Implement strategic plans to unlock the full potential of our brands.8. Ensure attainment of profit targets, maintenance of margins, and effective control of expenses.9. Prepare comprehensive reports and management information systems (MIS) covering areas such as upsells, renewals, revenue, and training.10. Monitor brand health regularly using appropriate tools and make necessary adjustments to strategies as needed.11. Working on dormant Customer and reactivating them to generate revenue.
Education
Kendriya Vidyalaya
Primary Education
1998 — 2003
Delhi Public School - India
Intermediate, Maths, Physics, Chemistry
2003 — 2010
Nitte Meenakshi Institute of Technology
Bachelor's degree, Electronics and Communications Engineering
2010 — 2014
Christ University, Bangalore
Masters in Business Administration, Marketing
2015 — 2017
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