Pranav Jha

Business Manager - Client Servicing @ IndiaMART | Sales Strategy, Client Relations

Role
Business Manager - Client Servicing at IndiaMART InterMESH Limited
Location
Pune, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Pranav Jha

A seasoned professional with over 10 years of experience in sales, marketing, and…

Experience

  1. Business Manager - Client Servicing

    IndiaMART InterMESH Limited

    Dec 2022 — Present · Pune, IN

    Role:1. Formulate a comprehensive plan to enhance sales productivity and elevate customer satisfaction among our prestigious base of 1300+ high-end clients.2. Develop annual, monthly, and weekly marketing strategies aimed at achieving business objectives while sustaining an impressive renewal rate of 75%.3. Conduct thorough analysis and periodic assessments of the brand, competitive landscape, market trends, and consumer behavior to bolster brand equity. This includes utilizing market research and conducting personalized one-on-one engagements with customers.4. Collaborate seamlessly with cross-functional teams including sales, content, marketing, design, and operations to implement tailored marketing initiatives for each assigned title.5. Develop strategies for upselling various online promotional tools, leveraging insights from SMEs\' marketing mix and consumer behavior.6. Provide guidance to SMEs on effectively marketing brands to amplify their appeal among target consumers, while also assisting clients in conducting in-depth consumer analyses to gauge brand image and demand.7. Implement strategic plans to unlock the full potential of our brands.8. Ensure attainment of profit targets, maintenance of margins, and effective control of expenses.9. Prepare comprehensive reports and management information systems (MIS) covering areas such as upsells, renewals, revenue, and training.10. Monitor brand health regularly using appropriate tools and make necessary adjustments to strategies as needed.11. Working on dormant Customer and reactivating them to generate revenue.

Education

  • Kendriya Vidyalaya

    Primary Education

    1998 — 2003

  • Delhi Public School - India

    Intermediate, Maths, Physics, Chemistry

    2003 — 2010

  • Nitte Meenakshi Institute of Technology

    Bachelor's degree, Electronics and Communications Engineering

    2010 — 2014

  • Christ University, Bangalore

    Masters in Business Administration, Marketing

    2015 — 2017

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Pranav Jha — Business Manager - Client Servicing at IndiaMART InterMESH Limited in Pune, MH, IN | Unifers