Pranav Jambutkar
Technical Consultant II - ServiceNow at Thirdera || ITSM || ITBM || CSA || CAD || CIS - HAM, ITSM
- Role
- Technical Consultant ll at Thirdera
- Location
- Nagpur, MH, IN
- LinkedIn followers
- 500 followers
About Pranav Jambutkar
ServiceNow Developer with 5+ years of experience in delivering robust, scalable, and process-aligned solutions across various ServiceNow modules, including Incident Management, Problem Management, Change Management, and Service Request. Adept at driving digital transformation by leveraging platform capabilities and aligning with ITIL best practices. • Certifications: CSA, CAD, CIS–ITSM, CIS–HAM, and 5x Micro-Certifications • Proficient in building solutions using ATF, UI Builder, Catalog Builder, Service Portal, and Employee Center Portal • Skilled in creating and managing Service Catalogs, Change Workflows, Flow Designer Flows, and other Now Platform functionalities • Strong experience in designing Form Layouts, configuring UI Policies, UI Macros, UI Pages, Business Rules, and Client Scripts to meet complex business needs • Hands-on experience in ServiceNow Integrations using REST, SOAP, MID Server, and IntegrationHub for connecting with third-party tools and systems • Proven track record in the maintenance and enhancement of ITSM modules with a strong focus on Incident and Problem Management workflows • Follows ITIL-aligned development practices with a focus on automation, user experience, and long-term maintainability
Experience
Technical Consultant ll
Feb 2024 — Present · Bengaluru, IN
Education
Rashtrasant Tukadoji Maharaj Nagpur University, Nagpur
Bachelor of Science - BS
2014 — 2018
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