Pranav Bedekar
Customer Service Manager at Fiserv | Driving Client Satisfaction
- Role
- Customer Service Manager at Fiserv
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Pranav Bedekar
As a Customer Service Manager at Fiserv, I provide voice and non-voice support to…
Experience
Customer Service Manager
May 2023 — Present · Mumbai, IN
Providing both voice and non voice support to APAC region enterprise merchants.monitoring client satisfaction through NPS and NTR measures.Ensuring adherence to key metrics such as client advisory and BAU
Education
Mumbai University Mumbai
Bachelor of Mass Media
2012 — 2015
Suvidyalaya
Bachelor of Mass Media
1998 — 2009
IFBI
Postgraduate Degree
2015 — 2017
Welingkar Institute of Management
Post Graduation
2017 — 2019
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