Pranam Shetty
Restaurant Manager @The Apollo Group
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WORK HISTORY
Restaurant Manager @The Apollo Group
Accountable for management of end-to-end Restaurant operations (12 nos) which includes managing the Restaurant Department budget and food cost, leading a team of 109 staff (Assistant Restaurant Manager, Head Waiters, and Jr. Head Waiters for smooth operation), and so on• Delivered a memorable cruising experience with high-quality food & beverage service with exceeding guest expectations to maintain loyal customers for repeat business.• Enhanced the revenue by promoting special offers and other advertisements and maintain a high standard of Ship Sanitation procedures and food safety measures.• Handling covers in the main dining room, 9 Buffet Restaurants, Fine dining & Specialty Restaurants with 80 covers, Specialty Chefs Table with 10 covers & Wedding Events, and other Group Events.• Served as a leader and ensured quality service, quality food production, stock, staff duty roster, and other managerial jobs.• Monitored feedback from the guest on every meal on a prompt basis.• Conducted daily briefing and training on upselling, sequence of service, food menu, and ingredients. • Played a pivotal role in managing all Events like weddings, private functions, conferences, special events & meetings (MICE)• Delivered training to all F&B staff about on-job and basic soft skills.
EDUCATION
Alva’s College (Mangalore university)
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
American Hotel Lodging Association
Certified Departmental Hospitality Trainer, Hospitality
Sri Bhuvanendra P.U. College, Karkala, Udupi
Pre-University Commerce, Accountancy, & Business Studies, Accounting and Business/Management
ABOUT PRANAM SHETTY
A multi-faceted professional with 16+ years of track record in coordinating daily…
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