Pranali Parab
Customer Service Advisor @ Concentrix | Ma Marketing
- Role
- Customer Service Advisor at Concentrix
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Pranali Parab
Hi there! Welcome to my LinkedIn profile! Personal Summary: I\'m Pranali…
Experience
Customer Service Advisor
Sep 2024 — Present · Falkirk, GB
Receiving inbound calls with our customers and establishing their needs and building rapport Achieving and exceeding sales, productivity and customer satisfaction targets Maintaining and proactively improving sales skills, product knowledge, competitor knowledge and offer management Developing relationships with customers and encouraging referrals Ensuring accurate information, quotes and pricing information to customers Upselling and cross-selling products and services in order to maximise opportunity to retain Following all appropriate FSA regulations
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