Pranali Nagtode
Client Servicing | Project Coordination | Communication | Operations Management
- Role
- Client Servicing Manager at Grow Medico
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Pranali Nagtode
I work at the intersection of client relationships and execution — where ideas move from…
Experience
Client Servicing Manager
Dec 2023 — Present · IN
Managed 45+ clients PAN-India across industries including healthcare, wellness, lifestyle, and consumer services.* Acted as the primary liaison between clients and internal teams, ensuring smooth communication, alignment on goals, and timely delivery.* Planned and executed content calendars for multiple clients, coordinating with designers and video editors to deliver high-quality, client-approved assets.* Designed and implemented process-driven operations (Gantt chart tracking, task sheets, structured reporting, and daily reminders) to streamline workflows, improve efficiency, and reduce delays.* Conducted review meetings and MOMs, ensuring clarity on deliverables, timelines, and accountability.* Handled client objections and escalations with a solution-oriented approach, maintaining strong client relationships.* Led end-to-end campaign planning and execution for organic marketing projects, from strategy design to final delivery.* Developed and rolled out a monthly reporting system that enhanced transparency, client trust, and decision-making.
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