Pranali Kode
customer handling, data management and operations
- Role
- Customer Service Analyst at Pluxee India
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Pranali Kode
Results-driven and highly dependable professional with 10+ years of experience in customer support, operations, and process management across BPO, financial services, verification, and international trade environments. Recognized for taking ownership of responsibilities, driving process efficiency, and consistently delivering high-quality outcomes within strict SLA and compliance standards. Demonstrates strong leadership qualities through proactive problem-solving, cross-functional coordination, mentoring support to team members, and effective stakeholder communication. Technically proficient in CRM, MIS, and enterprise systems including SAP, Siebel, OLM, and Tally ERP9. A confident decision-maker and quick learner committed to operational excellence, continuous improvement, and exceeding organizational goals.
Experience
Customer Service Analyst
Sep 2024 — Present · Mumbai, IN
Education
University of Mumbai
Bachelor of Laws - LLB, Criminal Justice and Corrections
University of Mumbai
Bachelor of Commerce - BCom, Business/Commerce, General
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