Pranai Rayaprolu

WORK HISTORY

EDUCATION

ABOUT PRANAI RAYAPROLU

I am Rayaprolu Sai Bhaskar Pranai, a dedicated Siebel Developer with almost 4 years of experience in designing, developing, and implementing Siebel CRM solutions. My expertise lies in Siebel CRM configuration, workflow development, data migration, and system integration, with proficiency in Siebel Tools, Oracle DB, Web Services, and XML. I have a proven track record of optimizing Siebel applications to enhance business processes and improve customer satisfaction. During my tenure at Tata Consultancy Services, I have worked on major projects for General Electric and Tata Play. I have successfully configured and customized Siebel CRM applications, developed and maintained workflows, and integrated Siebel CRM with external systems. My efforts in troubleshooting and performance optimization have led to a 20% reduction in system downtime. I hold a B.Tech in Computer Science Engineering from KL University and am skilled in agile methodologies and operating systems like Windows and Linux. I excel in collaborating with cross-functional teams to gather requirements and deliver solutions, providing technical support and training to end-users to ensure high system utilization and user adoption. With strong analytical and problem-solving skills, I am committed to driving continuous improvement in Siebel CRM systems.