Pranab Singh Babu

About Pranab Singh Babu

I am an IT professional with hands-on experience as a System Administrator, specializing…

Experience

1. System Administrator

   Tata Consultancy Services

   Aug 2024 — Present · Kolkata, IN

   As a System Administrator, I ensure the stability, security, and efficiency of the organization\'s IT infrastructure. My responsibilities focus on managing user access, supporting end-user devices, securing endpoints, and maintaining reliable network operations—without direct involvement in server management, automation, or backup solutions.Key Responsibilities:• Manage user identities, access permissions, and group policies using Active Directory and Azure AD.• Provide Tier 2 technical support for software, and application-related issues across desktops, laptops, and mobile devices.• Configure and manage endpoint devices using Microsoft Intune for policy enforcement, compliance, and application deployment.• Maintain and troubleshoot network components, including DNS, DHCP, VPN, switches, and firewalls.• Secure endpoints using antivirus, firewall, and device control tools, ensuring compliance with security policies.• Handle software deployments, patch management, and asset tracking through Ivanti.• Document technical procedures, system configurations, asset inventory, and change logs for operational clarity and audit readiness.• Assist with security audits, compliance checks, and vulnerability management activities.• Collaborate with cross-functional teams to support new IT rollouts, upgrades, and onboarding processes.• Guide end users on best practices for IT systems, productivity tools, and cybersecurity hygiene.Technologies & Tools:Windows 10/11, Active Directory, Azure AD, Group Policy, Microsoft Intune, Office 365, VPN, Endpoint Protection, Remote Desktop, TCP/IP, DNS/DHCP, Firewalls, Ivanti.