Pramodd Sudhndra
Agentic AI & CX Transformation Leader | Over $500M+ in deal value | SVP @ Genpact | Ex-EY Partner | Ex-Accenture MD
- Role
- Sr Vice President at Genpact
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Pramodd Sudhndra
The next decade of enterprise value will be won by leaders who can do two things at once: reimagine how customers experience a brand at the edge, and rewire how the enterprise operates at the core — with agentic AI as the connective tissue between them. That\'s what I\'ve spent 24 years building toward. Across Accenture, EY, and Genpact, I\'ve originated and delivered over $500M in transformation mandates — not as a bystander, but as the person shaping the vision, closing the deal, and leading the team that makes it real. I\'ve built practices from scratch. Turned around P & Ls. Reduced enterprise delivery effort by 17% using agentic AI and automation — live in production, not on a roadmap. The platforms I\'ve shaped are in market and working: → India\'s most-watched OTT platform — rebuilt for personalisation, premium, and record-breaking global scale → One of India\'s largest B2B digital commerce platforms — $2B+ valued, ₹8B+ in monthly GMV → India\'s first omni-channel oncology care platform — ~90% patient retention, transforming how cancer patients stay in treatment At EY, I built the CX & Design practice from the ground up — and more importantly, built the team that could win at the highest level. Leaders who could think in systems, sell with conviction, and deliver without hand-holding. That team is one of the things I\'m most proud of. At Genpact, I\'m doing it again — at global scale, with Agentic AI at the centre of everything across our Solutions and Partner Platforms. Beyond the work, I\'m a trained ICF coach. I believe the hardest and most consequential thing a senior leader does is develop the next generation — and I take that seriously, both inside the organisations I\'ve led and through work with non-profits focused on underprivileged communities. I\'m a builder and a leader who believes that the best transformation is one that changes how a business competes — not just how it operates. If you\'re thinking about what your enterprise looks like in the age of intelligent automation — or looking for a senior advisor, board voice, or thought partner on that journey — I\'d like to be part of that conversation. Bangalore | Open to: Board Advisory · Strategic Advisory Relations · Senior Leadership mandates globally
Experience
Sr Vice President
Jun 2025 — Present · Bangalore Urban, IN
Global Lead for Digital Technology and AI Platform Delivery, and Global Practice Leader for Digital Technology.
Education
Dr. Ambedkar Institute of technology
B.E., Mechanical
1995 — 1999
Institute for Technology & Management
Master of Business Administration (MBA), Management Information Systems and Services
2000 — 2002
Skills
- Consulting
- Analytics
- Benefits Realisation
- Business Strategy
- Customer Analysis
- Solution Architecture
- Master Data Management
- Program Management
- Marketing Process
- Business Process
- Business Process Re-Engineering
- Business Intelligence
- Customer Analytics
- Project Management
- Crm
- Content Management
- Requirements Analysis
- Value Proposition
- Business Analytics
- Outsourcing
- Customer Relationship Management (Crm)
- Data Warehousing
- Business Transformation
- Leadership
- Management Consulting
- Team Management
- Offshoring
- Business Development
- Marketing Automation
- Strategy
- Marketing Strategy
- Marketing
- Business Process Design
- Vendor Management
- Pre-Sales
- Management
- Business Analysis
- Change Management
- IT Strategy
- Value Propositions
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