Pramod K.

About Pramod K.

Salesforce QA Lead | 9x Salesforce Certified | Quote to Cash Specialist I lead end-to-end quality engineering for Salesforce ecosystems, combining strategy, and governance to deliver reliable, scalable enterprise platforms. With 12+ years of experience, I specialize in Salesforce (FSC, Sales, CPQ, Experience Cloud, Agentforce) and bring a strong track record of reducing production defects, accelerating releases, and building high-performing QA teams. What I do best: Define and execute end-to-end test strategies across complex Salesforce implementations Drive QA governance, defect prevention, and RCA frameworks Validate AI-driven features (Agentforce, Copilot use cases) with precision Operate in Agile & SAFe environments, ensuring speed with quality Impact delivered: Reduced QA cycle time by 25% through optimized coverage and defect lifecycle improvements Saved 150+ hours via early defect detection in integrated Salesforce systems Consistently ensured high coverage, stable releases, and stakeholder confidence Recognition: Trailblazer Award (Salesforce) – AI-driven testing leadership Excellence Award (PTC) – Platform quality impact Hall of Fame (HARMAN) – QA delivery excellence I don’t just test systems—I build quality ecosystems that scale with business growth. I believe great quality is a mindset, not just a process. Let’s build it in from Day 1.Outside of work, I’m active in Toastmasters, where I’ve developed public speaking and mentoring skills—something I also bring into team leadership and knowledge-sharing sessions.

Experience

1. Genforce City Lead - Pune

   Salesforce

   Mar 2025 — Present · Pune, IN

Education

• Jawaharlal Nehru Technological University

  Master of Technology (MTech), Computer Science Engineering

• Indian Institute of Management Ahmedabad

  Design Thinking Program

• Goa University, Goa

  Bachelor of Computer Application, Computer Application

  2007 — 2010

• Shivaji University, Kolhapur

  Master of Computer Applications (M.C.A.), Information Technology

  2010 — 2013

• St. Theresa Higher Secondary School, Candolim

  HSSC, Business/Commerce, General

  2005 — 2007

• Vidyaniketan High School, Calangute

  SSC

  2000 — 2005

Skills

• Asp.net Mvc 3.0 Razor
• Bugzilla
• Performance Testing
• Event Management
• System Testing
• Healthcare
• Java
• Selenium Webdriver
• Regression Testing
• Agile Methodologies
• Team Management
• Functional Testing
• Sql
• Member of Toastmasters
• Leadership
• User Acceptance Testing
• Exploratory Testing
• Public Speaking
• Jira
• Bug Tracking
• Hipaa
• Event Planning
• Microsoft Sql Server
• Quality Assurance
• Agile Testing
• Public Relations
• Microsoft Office
• Manual Testing
• Persuasive Speaker
• Testng
• Black Box Testing