Pramod Shastri

About Pramod Shastri

An Optimistic Network Engineer with a demonstrated history of working in the Information Technology industry. Expertise in Networking Protocols, Cisco Routing & Switching, MPLS-VPN, Network Designing, Network Implementation and Network Troubleshooting.Working as a Tier-2 TAC Engineer on OcNOS Products, which is a Whitebox solution of IP-Infusion for various customers worldwide.Experienced in handling all the kinds of field Issues reported by end customers, which includes various protocols like VLAN, LACP, VRRP, OPSF, BGP, LDP-MPLS, L3VPN, VPLS, VPWS and Basics of the VXLAN Issues. Hands-On in Platforms/Chipsets which includes Trident2, Trident2+, Trident3, Tomahawk, Qumran(5912, 5916 & UFI), Edgecore-Platforms, Maverik2 and Cisco-ASR.Worked on Critical/High Tickets and updated to customer with technical response via debug-call/SOP based on Issue. Supported customer on NOS upgradation and network maintenance. Followingly observed for deployment Issues with test plan. Understanding the customer Query and Replication of Customer Issues on local Labs and tested for defect and possible quick work-around. Basic troubleshooting on Linux-shell and HW-shell w.r.t OcNOS installed on device. Differentiating the NOS and Hardware Issues. Interacting with HW vendors on Platform Issues and RMA process. Raising the defects on locally replicated Issues and getting it fixed from development team within provided SLA’s. Involved myself with the customer POC’s and Customer deployments. Worked on customer Enhancement requests and collaborated with IPI Engineering teams for possible ETA’s on Features. Actively worked on updating the Knowledge Base and Documentations.Managed as Lead for Local LAB maintenances which included Regular Audit of LAB devices and local LAB topologies.Hands-On Experienced IXIA & Spirent Traffic Generators, Secure-CRT, Putty, MobaxTerm, WinSCP, RDP(LAB’s), Cisco-CMA, JIRA, Wireshark, MIB-Browser, IPerf & IReasoning, Linux, TTL-Scripts, Teraterm, WinSCP, GNS-3, Kdipp, Notepad++, VNC and VMware ESXi 5.0Cisco Certified Network Professional with Bachelor of Engineering (B.E.) Degree focused in Telecommunications Engineering from Sir M Visvesvaraya Institute of Technology, BANGALORE.

Experience

1. Senior Tac Engineer

   IP Infusion

   Jan 2021 — Present · Bengaluru, IN

Education

• Sir M Visvesvaraya Institute of Technology, BANGALORE

  Bachelor of Engineering (B.E.), Telecommunications Engineering

  2011 — 2015

Skills

• Storage Administration
• C
• Ms Office
• Cisco Networking Devices
• Powerpoint
• Microsoft Excel
• Vmware Esx
• C++
• Vmware Vcenter
• Cisco Unified Call Manager
• Network Administration
• Vmware Virtualization
• Networking Protocol
• Java Basics
• Network Monitoring Tools
• Itil
• Vmware Vsphere
• Microsoft Word
• Windows System Administration
• Unix
• Ip Networking
• Network Troubleshooting
• Python Basics
• Powershell