Pramod Sangale

About Pramod Sangale

Detail oriented customer and product support professional with 9+ years of experience. Responsible for certified recycled parts operations. Worked on engineering change notices/orders, Analyzing changes in product Bill of Material Structure, Engineering Drawings. Expertise in Creo Parametric 4.0, SAP (Material Management, Sales Distribution), Excel.

Experience

1. Sr Cust Exp Professionals

   Honeywell

   Jul 2022 — Present · Pune, IN

   Being responsible to develop the Certified Recycled Parts businessin EMEA by driving/supporting all aspects of its life cycle marketing,equipment returns, repairs, sales collaterals, and customers.Manage and respond to all customer in Recycled Parts mailbox.Offering customers to maximize the investment of their initial systemby either extending the life of the existing system by using CRP as abridge to plan migration.Key role in transition of CRP process Amsterdam to Sofia.Handling complex affiliate inquiries promptly and accurately.Identifying recurring issues and recommend process improvement.Managed high-priority orders for the Recycled parts distributioncenter, ensuring timely delivery and customer satisfaction.Leading Displaced material and IOS recovery process. Working closelywith SBDs, FSMs for excess, surplus recovery.Executing buyback strategies for high runners.Further Integration of CRP in the Logistics and AMS environment.Managing external vendors (EMEA region) for repair and test process.Member of the Data Management Team of ISLC for SAP. Workingclosely with the Global Program Manager about Legacy Parts, HiWayCare Program and \"Guaranteed supply for parts agreements\"Customer Service Activities for the EMEA- and AP-Distributors and-AffiliatesMonthly update of CRP metrics including financials, pricing, warrantiesand exchange orders.Drafting and updating external vendor contract document.Maintain trade information for Recycled parts and confirm values, COOfor returns.Integration with Trade compliance team, Logistics team for shipmentsand recovery of materials.