Pramod Poojary
Business Executive @Relintex Llp
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WORK HISTORY
Business Executive @Relintex Llp
Mangaluru, IN
EDUCATION
Karnataka State Open University
Accounting and Finance
St. Joseph’s High School
School, English medium
IIMTE Belgaum
Bachelor of Commerce - BCom, Business Administration and Management, General
ABOUT PRAMOD POOJARY
I completed my graduation from the Indian Institute of Management and Technology with a Bachelor\'s degree in Commerce. I have 4 years of experience has a Customer Service Team Lead, Also handling the escalation desk (Grievance Redressal Officer reports to SMT & RBI )team size 25 to 30 resource My key responsibilities include managing financially impacted customers, preventing escalation to the RBI, ensuring KPIs are met, and improving processes to avoid leakage dents. I also handle client communications, root cause analysis, team management, and ensuring faster resolution of customer complaints by managing TAT (Turnaround Time).
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