Pramod Desai
Chief Delivery Officer at Insurance Systems Inc.
- Role
- Chief Delivery Officer at Insurance Systems Inc
- Location
- Edison, NJ, US
- LinkedIn followers
- 500 followers
About Pramod Desai
Entrepreneurial results-oriented professional with over 31+ years of rich global experience in product development & Management. Total 27+ years of experience in Insurance Industry, in managing growth and profitability through employee motivation and excellent customer relationship management. A strategic thinker who brings innovative ways to solve difficult organizational problems to deliver measurable business outcomes and has an extensive exposure to product engineering and solutions. I like to focus on ensuring that the portfolio that I lead have a clear and executable strategy that is understood by customers and staff alike. As Global delivery operations leader at multiple organizations focused on delivering business value & quality solutions to customers, establishing predictability in operations, P&L management and achieve employee as well as customer satisfaction to enable organizations to be a leader within the focused industry.
Experience
Chief Delivery Officer
Feb 2025 — Present · US
The CDO is accountable for overseeing all aspects of client delivery and ongoing software maintenance of ISI Enterprise- Creating and implementing effective customer engagement and project management methods including improvements to efficiency, budgets and processes- Developing and managing the delivery organization to KPIs that measure and monitor the effectiveness of employees, departments and the overall software delivery organization- Oversight and successful delivery of customer projects, ensuring true impact and value to customers and end-users- Recruiting, developing and leading a high-caliber delivery organization across all Project and Production Support teams, Specialty Team leaders and functional Practice Teams- Developing and managing customer stakeholder relationships at the highest level- Supporting business development in current and future projects- Creating and implementing solutions that successfully resolve client concerns, questions and conflicts- Mentoring project/ program managers and facilitating mentor/mentee relationships- Management of all personnel within the Software Delivery and Maintenance organization, including ensuring that performance plans are being developed and monitored.
Education
Ruparel College Mumbai University
BSC, Physics
1987 — 1990
Watumall Institute of Electronic Engineering and Computer Technology Plot No.47 R.G. Thadani Marg Worli Sea Face Mumbai 400 018
BSC TECH, COMPUTER TECH
1990 — 1993
Skills
- Pre-Sales
- Gap Analysis
- Resource Management
- IT Strategy
- Leadership
- Software Development Life Cycle (Sdlc)
- Business Process
- Software Project Management
- Sdlc
- Solution Architecture
- Business Requirements
- Vendor Management
- Requirements Analysis
- Business Intelligence
- Requirements Gathering
- Management
- Project Management
- Offshoring
- Business Analysis
- Global Delivery
- Strategy
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