Pramod Chauhan
Handling Delhi NCR Logistics and Sourcing at Cashify | Ex-Medikabazaar | Ex- Quikr
- Role
- Assistant City Manager at Cashify
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Pramod Chauhan
Dynamic and results-oriented operations and sourcing professional with over 6 years of…
Experience
Assistant City Manager
Mar 2025 — Present · Delhi, IN
Strategically planned and assigned daily tasks to field executives based on order inflow, availability, skill set, and geographic efficiency- Monitored field operations to ensure timely task completion in adherence to company standards and SOPs- Set and tracked daily performance targets, prioritizing time-sensitive tasks to ensure SLA compliance- Managed voice support systems using IVR and AI tools to streamline customer interactions and improve response times- Handled escalations effectively, resolving issues and ensuring customer satisfaction through logical closures- Ensured seamless reverse logistics by verifying that all completed orders were accurately routed to the warehouse- Conducted detailed checks on RTO (Return to Origin) products to maintain product integrity and operational accuracy.
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