Pramod B.
Head of Delivery & Qa @CleverCards
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WORK HISTORY
Head of Delivery & Qa @CleverCards
Led the coordination of software delivery and quality assurance practices for CleverCards, ensuring continuous improvement and deployment.• Collaborated with the CTO and engineering team to define development strategy and objectives for the CleverCards Platform.• Implemented quality assurance procedures, test automation, and clear acceptance criteria for better quality delivery of working code.
EDUCATION
SRM Institute of Science and Technology (SRMIST)
Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering
SKILLS
ABOUT PRAMOD B.
Successfully led and managed high-performing teams of around 30 individuals worldwide over the past decade, including onshore, nearshore, and offshore teams- Partnered with departmental leaders to set organizational goals, strategic plans, and objectives- Dedicated to providing outstanding customer service in a fast-paced environment- Established departmental objectives, budgets, policies, procedures, and strategies- Conducted interviews, connect calls, one-on-one meetings, training sessions, and performance evaluations for all QAs and QA leads- Ensured development teams followed Quality Assurance principles, guidelines, and best practices- Cultivated strong working relationships with cross-functional teams and clients to ensure thorough testing during regression, including cross-browser testing, third-party app testing, load/performance testing, standard security, UI, API, Salesforce and CRM, and compliance testing in a CI/CD environment built on AWS and Dockers- Utilized bug-tracking tools to analyze key metrics, informing stakeholders and supporting decision-making at all levels- Guided teams in selecting and implementing appropriate tools and infrastructure, such as UI Automation framework with Puppeteer & Typescript, API Automation framework using JavaScript, Protractor, Postman, and.Net, performance testing with JMeter, and mobile app testing (iOS/Android) with JavaScript, Appium & WebDriver IO, to meet testing requirements for React App, ETL, Data Migration, and Postgres- Possesses excellent knowledge of risk management, risk identification, and risk-based testing.Skilled in effective conflict management and maintaining fairness in sensitive situations.
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