Pramod Balakrishnan

About Pramod Balakrishnan

Dynamic Transformation Leader with 24 years of global experience in driving enterprise-wide IT and Cloud programs across multiple sectors. Leading multi-million-dollar digital modernization initiatives, building high-performance teams with extensive Onsite client engagement experienceExecutive Profile Presently associated with CAPGEMINI Consulting India Ltd, Mumbai as Cloud Transformation and Delivery Leader Multiyear Onsite work experience in USA and UK Proven ability to transform underperforming “red” programs into successful “green” outcomes through decisive leadership Delivery based sales of more than 17.5M USD Accountable for Global delivery of Cloud Projects (100 people/ 9 projects/$20M+ revenue) Successfully managed end-to-end global IT transformation, implementation & migration programs involving multi-geography vendors & partners with multi-million budgets including public & private cloud programs (Azure/AWS) across sectors like (Telecom, Media, Utilities, Media) Successful in managing delivery frameworks, building delivery processes and executing new technology implementation projects. Formulated productivity improvement plans and overall IT cost savings, thereby resulting in 75% increase in productivity and 50% cost savings, while retaining quality In pre-sales won the first major client in Asia Pacific region Rich experience in running successful ITIL / ITSM operations, entailing SLA management, stakeholder engagements and successful delivery within time, budget and quality parameters Directed day-to-day finance and risk management activities like Contribution Margin/Pyramid Optimization, risk & control assessment, incident capture and analysis, and scenario analysis and planning

Experience

1. Cloud Transformation and Delivery Leader

   Capgemini

   Jan 2017 — Present · Mumbai, IN

   Program Turnaround & Recovery: Proven success in stabilizing high visibility, escalated (“red”) programs by driving team accountability, re-establishing client confidence, and restoring delivery to “green” status through decisive leadership and clear governance* Leadership & Scale: Directed a 200+ member global delivery unit and established a 100-member Program Management Services team from India offshore, ensuring seamless execution across 19 cloud and datacenter projects.* Strategic Program Delivery: Spearheaded €45M+ enterprise-scale datacenter and cloud migration programs implementing hybrid Agile–SAFe–Waterfall models and robust governance frameworks. Operational Excellence: Built and institutionalized project governance, SLAs, SOPs, and risk controls, ensuring transparency, quality, and efficiency across multi-region delivery.* Offshore Delivery Setup: Established and scaled global offshore and onshore delivery centers, optimizing headcount, utilization, cost, and SLA performance, driving ~60% account growth.* Productivity & Cost Optimization: Implemented process re-engineering and automation initiatives that boosted productivity by 75% and reduced delivery costs by 50%.* Stakeholder & Vendor Governance: Partnered with global clients, business leaders, and vendors to ensure strategic alignment, performance accountability, and financial compliance.* Transformation programs; expanded company footprint in the Asia-Pacific region by securing a $3M flagship contract.* Recognition: Received multiple Delivery Excellence Awards and featured in company newsletters for innovative governance and successful global program delivery.* Extensive onsite experience across the USA, UK, and Europe leading client engagement, delivery governance, and large-scale transformation programs for Fortune 100 clients across Telecom, Media, and Utilities sectors.

Education

• Mumbai University Mumbai

  Bachelor of Laws - LLB, Law

  2016 — 2019

• University of Mumbai

  Bachelor of Commerce (BCom), Commerce

  1997 — 1999

• ICFAI

  Master of Business Administration (MBA), Business Administration and Management, General

  2010 — 2012

Skills

• Service Management
• Incident Management
• Project Delivery
• IT Strategy
• IT Outsourcing
• IT Operations
• Transition Management
• Business Process
• Project Management
• Offshoring
• Service Delivery
• Business Analysis
• Global Delivery
• Pmo
• Pmp
• Requirements Analysis
• Resource Management
• Sla
• IT Management
• Vendor Management
• Prince2
• Telecommunications
• Software Project Management
• Itil
• Pre-Sales
• Team Management
• Sdlc
• Data Center
• Solution Architecture
• Integration
• Project Portfolio Management
• Release Management
• Outsourcing
• Agile Project Management
• Management
• IT Service Management