Pramesh Patel
Customer Focused Engineering Leader
- Role
- Principal Engineer, Customer Advocacy at Pluribus Networks
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Pramesh Patel
Networking professional with experience at multiple networking companies in engineering, customer escalation and customer support.
Experience
Principal Engineer, Customer Advocacy
Mar 2022 — Present
Troubleshoot and triage services and solutions at customer site• Reproduce, debug and resolve customer escalations in the field• Collaborate with sales and technical marketing teams in Customer POC’s and Pilot Deployments• Reproduce high priority escalated bugs that are reported in field and work with Engineering to drive the customer issues to closure• Review customer documents and provide feedback
Education
Santa Clara University
M.S., Engineering Management
2001 — 2005
Skills
- Ospf
- Switches
- Debugging
- Bgp
- Mpls
- Vlan
- Hardware
- Ccna
- Testing
- Stp
- Tcp/Ip
- Snmp
- Ethernet
- Vpls
- Routing
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