Pramesh Dubey
Associate Director-CRM at redBus (India, South East Asia and LATAM) | Ex IBM | Ex TechM
- Role
- Associate Director Crm at redBus
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Pramesh Dubey
18 Years, 3 Continents, 1 Goal: Driving Value through Customer Excellence.From steering captive/in-house leadership (7+ years) to mastering client operations (6+ years) and vendor management (5+ years), my journey in CRM has been defined by one thing: Versatility.> Spanning nearly two decades, I’ve had the privilege of leading high-impact customer service functions across Telecom, Hospitality, and the evolving landscape of Ground Transport (Bus, Rail, and Ryde). My footprint has extended beyond Pan-India to the complex, high-growth markets of South East Asia and LATAM.I don’t just manage operations; I build ecosystems that deliver value at scale. While the milestones have been significant, my focus remains on the horizon. I am driven by the hunger to solve bigger challenges and lead the next era of CRM innovation.The best chapters of impact and learning are still ahead.
Experience
Associate Director Crm
Jan 2026 — Present · IN
Education
Veer Bahadur Singh Purvanchal University
Bachelor of Science (B.Sc.), Zoology/Botony/Chemistry
1999 — 2001
Sam Higginbottom Institute of Agriculture, Technology & Sciences, Allahabad
Master of Business Administration (MBA), Information Technology
2014 — 2016
Skills
- Customer Service
- Tourism
- Hotels
- Microsoft Office
- Sales
- Management
- Team Management
- Microsoft Excel
- Marketing
- Travel Management
- Customer Satisfaction
- Sales Management
- Marketing Strategy
- Microsoft Word
- Hospitality
- Crm
- Team Leadership
- Data Analysis
- Operational Planning
- Customer Relationship Management (Crm)
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