Pramesh Agarwal
Love my Work
- Role
- Deputy Manager at Dream Company
- Location
- Agra, IN
- LinkedIn followers
- 500 followers
About Pramesh Agarwal
Competent professional offering industrial experience of 10 years in the field of After…
Experience
Deputy Manager
Aug 2014 — Present · Agra, IN
Looking after overall service and escalated related issues of Rajasthan state• Handling Jaipur Service franchisee and dealer operations• Ensure to provide a product & Technical training to all engineers,• Direct Interact & short out the issue of Dealer, Retailer & Customer Escalations.• Investigate and rectify all the units to ensure customer satisfaction, support and technical support by means of strong domain knowledge.• Visit all SF and DEALERS & Audit the centre twice in a week • Efficiently handle and undertake entire operations and techniques involved in Quality testing• Increase Spare parts sales revenue with more than 100% achievement
Skills
- Telecommunications
- Core Network
- Vas
- Vendor Management
- Service Delivery
- Troubleshooting
- Network Administration
- Ip
- Gprs
- Testing
- Mobility
- Gsm
- Transmission
- Costumer Satisfaction
- Bss
- Cdma
- Service Support
- Sla
- Pre-Sales
- Mobile Devices
- 3g
- Quality Assurance
- Training
- Soft Skills
- Networking
- Tcp/Ip
- Ccna
- Ss7
- Switches
- C
- Technical Support
- Dth
- Wireless
- Management
- Product Developement
- Team Management
- Mis
- Internet Troubleshooting
- Product Management
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