Prakruthi Swamygowda

About Prakruthi Swamygowda

At LTIMindtree, our team thrives on ensuring customer delight through robust quality management. My role as Senior Manager encompasses managing QA deliverables, mitigating risks and issues, and enhancing client communications, all to ensure the success of projects like Southwest Airlines particularly in Crew service area. I have in-depth handson experience on both automation and manual testing. With a deep understanding of tools such as Jira, Jira align, Jira dashboard, Miro board, Jira test plan and a commitment to continuous improvement, our efforts are steadfastly aligned with client objectives.Leading cross-functional teams, we\'ve implemented agile methodologies and resource strategies that foster effective collaboration and project excellence. The empowerment of our teams and a proactive approach to problem-solving have been pivotal in nurturing a culture of innovation and client satisfaction. These guiding principles have not only cemented positive client relationships but have also been the cornerstone of delivering high-quality outcomes.

Experience

1. Senior Manager - Quality Engineering

   LTIMindtree

   Jan 2023 — Present · CA, US

   Collaborated with Client executive staff, development Manager, QEs, POs, SM, and release Manager to drive quality management processes focused on customer satisfaction and continuous improvement.• Managed QA deliverables, risk and issue management, client communication, and test release cycles for Crew services at Southwest Airlines.• Utilized Miro board, Jira dashboard, Jira align, and burn up chart to quantify testing resources and maintain test plans and dashboards on Jira Align.

Education

• PES College of Engineering, Mandya

  B.E., Electrical and Electronics Engineering

  2005 — 2009