Prakriti Gupta
Strategic Product Manager Specializing in conversational AI Innovation | Principal Product Manager
- Role
- Principal Product Manager at Skillsoft
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Prakriti Gupta
Product Manager with 12 years of experience managing product lifecycles and enhancing user experience across Ed-Tech, Fintech, e-commerce, and Healthcare sectors. Proficient in data-driven decision-making and adept at leading cross-functional teams. Recognized for strong problem-solving skills and a track record of delivering impactful product solutions in both startup and multinational environments.Experienced Product Manager who has collaborated with clients from different domains.Built Digital Payments products. Worked on product strategy and launch.Worked with Google on advanced analytics for key decision on product performance.Worked with Microsoft on MS Teams product pitching and customization.Worked closely with Saudi Commission For Health Specialties for requirement elicitation and documentation for the development of web portal for the medical practitioners +) who work in Saudi.Assisted the largest electrical distribution organization in US, with strategy & planning, data visualization, process change & improvement, enhancing user experience of all the stakeholders.Efficaciously involved in projects across the globe answering RFPs, writing proposals, creating and delivering presentations, pricing.An MBA (full-time) from Symbiosis International University.
Experience
Principal Product Manager
Feb 2022 — Present · Hyderabad, IN
Productized and pitched conversational AI tool CAISY and got more than 30 customers on board.•CAISY reduced the churn by 20% in the first year of launch.•With personalization, pointed recommendations and customization options added, CAISY MAU has increased 120% y-o-y from 20••••25.•Launched AI-led homepage experience using AI Assistant for conversation-based navigation.•Surge content consumption by 40% through the implementation of tailored recommendation journeys.•Actively collaborated with customers for early demos and feedback resulting in contract renewals.
Education
IILM Greater NOIDA
Bachelor of Technology (B.Tech.), Electronics and Communications Engineering
2007 — 2011
SYMBIOSIS INTERNATIONAL UNIVERSITY
Master of Business Administration (MBA), MBA-Telecom&Finance
2014 — 2016
Skills
- Nsn
- Core Network
- Lte
- Microsoft Office
- 2g
- Umts
- Pre-Sales
- Gprs
- Wireless
- 3g
- Bss
- Gsm
- Telecommunications
- Ss7
- Sip
- Team Management
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