Prakhar Aryan

Customer Success Manager with an experience of managing clients across EMEA, APAC & AMS regions. Driving growth, retention, and strategic value worldwide.

Role
Customer Success Manager at Goldcast
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Prakhar Aryan

Customer psychology is my core understanding. I\'ve steered a stellar 95% GDR/NDR, strategically upselling and cross-selling to elevate account value by 25%. My knack for exceeding renewal targets by a substantial 20% showcases my commitment to delivering exceptional value. I have deeply understood the customer journey, and how to retain them, to prevent churn. With the use of data and analytics, studying consumer behavior has become more efficient and meaningful. One thing to always remember is that retaining a customer is much cheaper than acquiring them. Eager to connect and discuss how my unwavering dedication can amplify your customer success endeavors.Specialties;Governance, Risk, Compliance, Audit, ESG, and Analytics | API Integration | Data encryption | Cybersecurity | Data security | Cloud Computing | Churn Optimisation | Upselling & Cross Selling | Product Adoption | Client Engagement | CI/CD | Conversion Rate Optimisation | A/B Testing | Google Analytics | Website Optimisation | e-Commerce & Quick-Commerce Brand Building | Business Consultant | Modern Trade & General Trade Sales | Supply Chain Management | Business GDR/NDR Ops | B2B Sales Ops | Customer Success | Customer Relationship | Certified Digital Marketer | Account Planning

Experience

  1. Customer Success Manager

    Goldcast

    Oct 2025 — Present

Education

  • SVKM's Narsee Monjee Institute of Management Studies (NMIMS), Bangalore

    Bachelor of Business Administration - BBA, Consumer Behavior and CRM

  • Delhi Public School, Ranchi

    Junior College, Physics, Chemistry and Maths

    2016 — 2018

  • Delhi Public School, Ranchi

    Elementary Schooling, Computer Science

    2005 — 2016

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Prakhar Aryan — Customer Success Manager at Goldcast in Bengaluru, KA, IN | Unifers