Prakhar Saxena
Real Time Analyst @ TELUS Digital | Workforce Planning Expert
- Role
- Real Time Analyst at TELUS Digital
- Location
- Gandhinagar, GJ, IN
- LinkedIn followers
- 500 followers
About Prakhar Saxena
TELUS Digital benefits from expertise in workforce management, scheduling optimization, and real-time operations, ensuring seamless adherence to SLA standards. By leveraging tools like IEX and Verint, the team efficiently adapts to dynamic business needs while maintaining operational excellence. Previously at TaskUs, extensive experience encompassed schedule adjustments, profile creation, and queue performance management. With an MBA in Finance and a BCom in Taxation, combined with technical skills in Microsoft Office, the focus remains on data-driven solutions to empower teams and drive operational efficiency.
Experience
Real Time Analyst
Apr 2025 — Present · Gandhinagar, IN
Education
The Bhopal School of Social Sciences
Bachelor of Commerce - BCom, Taxation
Pune Institute of Business Management
Master of Business Administration - MBA, Finance, General
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