Prakhar Bhargava
Master\'s of business administration From Golden Gate university San Francisco.
- Role
- Lead Analyst at WNS
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Prakhar Bhargava
I am an Operations Leader and Business Analytics professional with 5+ years of experience across insurance operations, BPO services, customer support, and engineering domains. Currently pursuing an MBA in Business Analytics at Golden Gate University, San Francisco, I focus on combining business strategy with data analytics to drive smarter decisions and operational excellence. Throughout my career, I have led cross-functional teams, optimized business processes, and implemented data-driven solutions that improved operational efficiency and reduced errors. At WNS Global Services, I managed operational workflows and MIS reporting while leading a team of 15+ associates, successfully driving process improvements that increased efficiency by 30% and reduced errors by 25%. My professional interests lie in business analytics, data-driven decision making, and operational strategy. I work with tools such as Advanced Excel, Tableau, Power BI, SQL, and Python to analyze data, build dashboards, and generate actionable business insights. I enjoy solving complex business problems, improving workflows, and helping organizations scale through analytics, process optimization, and strategic thinking. Currently, I am open to opportunities in Business Analytics, Operations Strategy, and Data Analytics roles, where I can combine my operational experience with analytical expertise to create measurable business impact.
Experience
Lead Analyst
Aug 2024 — Present · Mhaswad, IN
Led a non-voice operational team of 15+ FTEs for a US insurance client, ensuring seamless workflow. • Spearheaded the transition of processes for a new pilot batch, establishing effective onboarding workflows. • Conducted internal audits and prepared operational analytics reports, tracking KPIs to enhance team performance. • Developed and refined SOPs, achieving measurable process improvements and error reduction.
Education
Vidyasagar School
12, PCM
2014 — 2015
Golden Gate University
Master of Business Administration - MBA, Business Administration, Management and Operations
Acropolis Group of Institutions
BE - Bachelor of Engineering, Mechanical Engineering
2015 — 2019
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