Prakash Singh

About Prakash Singh

BARCLAYSRates Derivatives & Fixed Income Trade Floor Production supportAn expert professional with 13+ years of experience in Information Technology [Front Office Trading application Support, Trade Processing Engine TPE RATES & SUMMIT], Asset Management. Trade Floor Support, Production Support, Investment Banking,I had an Onsite opportunity to work for Tokyo, Japan BARCLAYS for year, worked with Traders, TCU, Operation, IBMO & Business users.I am AWS Certified DEVOPS Engineer, having good knowledge on devops tools [Jenkins, Ansible, Maven, Docker, GIT, CHEF, Puppet etc].ITRS Geneos onboarding, Geneos Remediation project reducing monthly false alerts from ~40K to ~8KSME (Subject Matter Expert) for Trading applications providing production support to internal/external clientsDriving calls on Service Management, Major Incident, Problem Management, Resource Management, Root Cause Analysis & Fix, Continuous Service ImprovementsDebug/troubleshoot and execute SQL queries as needed for investigations as part of Incident Management.Performed Root Cause Analysis and raised bug reports through JIRAHandled the major incident outage callsCoordinate and perform Disaster Recovery Tests on Applications and documentThe Responsibilities included in understanding the Issue by having conversation with Business users and owners.Coordinates/ facilitates transition (planning, sign-off, team meetings, and escalations).Assisting Trader, TCU on trade booking, helping them on their all types of issues/errors, fixing those issues with proper workaround, Creating JIRA for permanent fix and co-coordinating with development team on fix/releases.Supporting complete Trade Life Cycle Flow, Settlement, Generating Reconciliation Report, regulatory reportingHaving scheduled meeting with Business/TCU/Traders/Operations, Understanding new requirement, Raising JIRA for new enhancement.Analyzing the codes for any bugs, troubleshooting issues, Application support functions, testing new development in Pre-Prod environment, raising Change requests and deploying the codes on production servers.Creating the Knowledge Article, It contains Solution, RCA, troubleshooting steps for any new issue, uploading in Confluence page.Executing Health check for all applications by using MX Health check tool.Good understanding of Finacle 10x in both fronts – technical as well as functional. Worked in CASA and TD module in Finacle 10x.

Experience

1. Rates Derivatives & Fixed Income Trading Application Production Support L2

   Barclays

   Apr 2024 — Present · Pune, IN

   Streamlined trade booking processes for Trader, Sales, and TCU,resulting in reduction in error rates and improving STP Led root cause analyses and coordinated with development team,reducing issue resolution time by 40% and enhancing system reliability. Optimized workflow for Trader, Sales, and TCU by providing immediatesolutions to errors/issues, leading to a 60% decrease in tradediscrepancies. Coordinated with Business/TCU/Traders/Operations to identify newrequirements, successfully translating these into actionable JIRA ticketsfor system enhancements. Involvement in Incident, Change, Problem Management & ReleaseCoordination. SME (Subject Matter Expert) for trading applications providingproduction support to internal/external clients. Trade Capture WorkflowTrade processing Engine RATES & SUMMIT, Bloomberg, BARX,Markitwire, TradeWeb, Broadway, Fidessa, Ifund, Irepo Handle the major incident outage calls (MIH). ITRS Geneos onboarding, Geneos Remediation project reducingmonthly false alerts from ~40K to ~4K Coordinate and perform Disaster Recovery Tests on Applications anddocument

Education

• Visvesvaraya Technological University

  Bachelor of Engineering - BE, Computer Engineering

  2005 — 2009

• National Institute of Information Technology

  Information technology, Web designing using Java technology