Prakash Mistry
Solutions Engineer @Miro
Signup · Get unlimited contacts
WORK HISTORY
Solutions Engineer @Miro
London, GB
Strategic Solutions Engineer partnering with Customer Success and Sales to drive enterprise adoption, long-term value, and expansion outcomesWork closely with enterprise customers and senior stakeholders to translate complex business challenges into outcome-driven solutions using Miro’s innovation workspace.Regularly engage with CTOs, Heads of Product, Design, and Transformation leaders to align technical workflows with executive priorities.Support post-sales motions including onboarding, adoption strategy, success planning, and value storytelling in partnership with Customer Success Managers.Influence retention and expansion by connecting product capability to measurable business outcomes across customer portfolios.Bring a Senior / Principal CSM mindset into technical conversations, bridging strategy, execution, and value realisation.
EDUCATION
Harrow College
AVCE Information Communication Technology
De Montfort University
BSc Honours, Computer Science
Harrow College
GNVQ Intermediate Information Technology
ABOUT PRAKASH MISTRY
Principal Customer Success leader with deep Solutions Engineering experience in enterprise SaaS.I specialise in post-sales success across enterprise accounts, partnering with C-level and senior stakeholders to drive adoption, value realisation, retention, and expansion.Known for balancing customer outcomes with commercial realities, prioritising long-term value over short-term wins.• Led post-sales strategy across enterprise SaaS customers, owning adoption, renewals, and expansion.• Partnered with CTOs, CFOs, Heads of Product, and Transformation leaders.• Drove measurable outcomes including increased product adoption, reduced churn, and expansion revenue.• Deep experience bridging Customer Success and Solutions Engineering to translate technical capability into business value.• Strong background in executive storytelling, value frameworks, and outcome-based success planning.• Supported portfolios worth $5m+ ARR.• Led accounts with 5-10 stakeholders across global teams.• Contributed to renewal and expansion motions across multiple enterprise customers.Currently a Solutions Engineer at Miro, bringing a Principal CSM mindset into technical value conversations.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.