Prakash Mishra
Business Operations Manager at NTT Data |Ex Cvent |Ex Genpact| Ex IBM| Lean Certified |Gen AI|F&A OTC, PTP and Contract Management | People Management
- Role
- Business Operations Manager at NTT DATA North America
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Prakash Mishra
I have got more than 15 years of experience in order to cash domain. I am 5 star Lean certified and green belt trained and tested. I have been awarded with many awards in my career so far. The biggest one was individual excellence award which was handed over to me by senior vice president of my previous organization.
Experience
Business Operations Manager
Jul 2020 — Present · Gurugram, IN
Manage OTC operations for global clients, overseeing contract set up, revenue recognition, billing, collections, and cash application for high-volume portfolios.Spearheaded automation initiatives, improving process efficiency by 15% and reporting accuracy.Managed a 25-member team, ensuring SLA, KPI, and audit compliance at 99%+ levels.Collaborated cross-functionally with IT, Finance, and Delivery to optimize cash flow and DSO.Received VP-level appreciation for leadership and team performance excellence.
Education
BSM PG colledge roorkee
Master of Arts - MA, English
2016 — 2018
BSM PG colledge roorkee
Bachelor of Arts - BA, Economics
2003 — 2006
Army Public School Roorkee
Secondary high school
2003 — 2003
Army School Roorkee Cantt
High School, Mathematics and Computer Science
2001 — 2001
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