Prakash Kumar
Field & Operation Manager at Zomato
- Role
- Field & Operation Manager at Zomato
- Location
- Patna Sadar, BR, IN
- LinkedIn followers
- 500 followers
About Prakash Kumar
With 11+ years in logistics and supply chain operations, I\'ve built and scaled delivery…
Experience
Field & Operation Manager
May 2023 — Present · Bihar, IN
I\'m responsible for growth and operational excellence across emerging cities in Bihar, driving monthly OPD increases and expanding the network of active delivery partners.Successfully launched new cities and zones, contributing to business expansion and improved profitability in underpenetrated markets.Optimized end-to-end operations by aligning demand-supply metrics, ensuring consistent delivery performance and on-ground execution of targets.Providing strategic insights by analyzing core, support, and operational processes to recommend and implement improvements.Demonstrated strong acumen in cost control, logistics management, and supply chain optimization, introducing scalable models in smaller cities for improved rider utilization and sustainable growth.Drove short-term and long-term operational strategies, ensuring daily business goals aligned with broader profitability and efficiency metrics.Led projects focused on reducing Service Level (SL) deviations and enhancing overall customer satisfaction.Specialized in Root Cause Analysis (RCA) and risk mitigation, ensuring operational continuity, issue resolution, and process clarity across functions.
Education
Magadh University, Bodh Gaya
Bachelor of Commerce - BCom, Commerce
2013 — 2015
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