Praju Sajeevan

Senior Manager @ First Advantage

Role
Senior Manager Customer Care at First Advantage
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Praju Sajeevan

As a Senior Manager at FIRST ADVANTAGE, a global leader in background screening services, I oversee the operations and performance of a team of customer service professionals who handle complex and sensitive inquiries from clients and candidates. I have been working in this role since April’24, after being promoted from Assistant Manager in recognition of my achievements and leadership skills.With more than thirteen years of experience in customer service and business process management, I have developed strong competencies in people management, performance management, motivation, interpersonal skills, quality assurance, and compliance. I am passionate about delivering exceptional service and value to our customers, while ensuring a positive and collaborative work environment for my team. My goal is to continue to grow and excel in my field, and to contribute to the success and reputation of First Advantage.

Experience

  1. Senior Manager Customer Care

    First Advantage

    Apr 2025 — Present

Education

  • IEC UNIVERSITY

    Bachelor of Business Administration - BBA, Business Administration and Management, General

  • Cathedral Composite PU College

    PUC, Electronics

    2006 — 2008

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Praju Sajeevan — Senior Manager Customer Care at First Advantage in Bengaluru, KA, IN | Unifers