Prajjwal Singh
Aml Kyc Analyst, Power BI , Fraud analyst
- Role
- Fraud Analyst at Genpact
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Prajjwal Singh
I am a detail-oriented professional with over 1.5 years of experience in operational analysis, currently focused on safeguarding the financial integrity of global institutions as an AML/KYC Analyst at Genpact.My career is built on a foundation of data-driven decision-making and a \"investigative\" mindset. Whether it’s streamlining complex workflows or performing deep-dive due diligence, my goal is to ensure compliance while maintaining high operational velocity.What I bring to the table:Financial Crime Compliance: Expertise in Anti-Money Laundering (AML) and Know Your Customer (KYC) workflows, ensuring adherence to global regulatory standards.Operational Excellence: A proven track record of 1 year and 8 months as an Operations Analyst, where I mastered the art of identifying bottlenecks and optimizing business processes.Analytical Rigor: Strong ability to synthesize large datasets into actionable insights, helping organizations mitigate risk and improve accuracy.Collaborative Mindset: Experience working within fast-paced, high-stakes environments like Genpact, collaborating with cross-functional teams to meet stringent deadlines.I am passionate about the evolving landscape of FinTech compliance and the use of technology to combat financial fraud. I’m always looking to connect with fellow industry professionals and leaders in the risk and operations space.Core Competencies:AML/KYC Compliance • Risk Assessment • Data Analysis • Process Improvement • Customer Due Diligence (CDD) • Stakeholder Management • Operational Strategy
Experience
Fraud Analyst
Dec 2024 — Present · Gurugram, IN
Mainly focuses on resolving transaction disputes and chargebacks between customers, merchants, and financial institutions. They ensure fair handling of claims while protecting the company’s financial interests and maintaining customer trust.Key Responsibilities:Review and manage customer disputes related to billing errors, chargebacks, or service issues.Collect and evaluate supporting evidence such as receipts, contracts, and communication records.Prepare and submit responses to banks or card networks within strict deadlines.Conduct root cause analysis to identify recurring issues and prevent future disputes.Work closely with finance, legal, and customer service teams to resolve conflicts.Ensure compliance with regulatory requirements and company policies.Maintain transparency and fairness to strengthen customer relationships.
Education
PSIT Kanpur (Pranveer Singh Institute of Technology)
Master of Business Administration - MBA, Accounting and Finance
2021 — 2023
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