Rajiv Rai

Global Strategy Senior Project Lead @Nucleus Software

Hyderabad, TG, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2024 — Present

Global Strategy Senior Project Lead @Nucleus Software

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Noida, IN

Project and Product Management- Developed and executed product strategy, roadmap, and prioritization, driving product vision for an internal tool to improve customer experience2. Strategic Planning- Improved customer satisfaction by ensuring timely software upgrades through effective cross-functional leadership, project management, root cause analysis, and risk mitigation.3. Operational Excellence- Eliminated 100% of customer requirement delivery challenges by implementing a prioritization framework that optimized bandwidth allocation and focused on high-ROI requirements.4. Data Analytics- Provided actionable insights derived from strategic and financial product KPIs, enabling data-driven decision-making.

EDUCATION

N/A

Chartered Management Institute

PGDM, Strategic Management and Leadership

N/A

ESCP Business School

Executive MBA, Business, Management, Marketing, and Related Support Services

N/A

Purdue University

Master's degree, Industrial Engineering

2011 — 2015

National Institute of Technology Raipur

Bachelor of Technology (B.Tech.), Mining Engineering

N/A

Indian Institute of Management Bangalore

Master of Business Administration - MBA, Marketing & Strategy

SKILLS

Human Computer InteractionWebsite BuildingApplied PsychologyUsability TestingCreating InfographicUsability EngineeringHuman FactorsWebsite UpdatingCognitive Psychology

ABOUT RAJIV RAI

With an MBA from IIM Bangalore, specializing in Marketing & Strategy, I’m passionate about transforming ideas into impactful products that enhance user experiences. Currently at JPMorgan, I am a Product Manager who has delivered products that have impacted external customers and internal employees.Previously, during my time at Tata Elxsi as a Senior Designer focused on Customer Experience, I had the opportunity to work on various projects that honed my skills in user-centric design.My international experience as an Onsite Consultant for Alstom in Derby further enriched my perspective on global markets and diverse user needs. Working closely with teams across different cultures taught me the importance of adaptability and collaboration—skills that are essential when managing complex projects.Before diving into product management, I gained valuable insights into user experience while working with Volvo Trucks as a Co-op Engineer. Conducting usability tests and research helped me understand how critical it is to consider human factors in technology design.Skills: Product Management | Project Management | Product Strategy | Agile Methodology | User Experience Design | Data AnalysisAs a Certified Project Management Professional (PMP), I blend my strategic insight with a hands-on approach to Agile methodologies, ensuring that our products not only meet but exceed market expectations.I\'m always looking to grow my personal and professional network. Feel free to connect via LinkedIn or contact me directly at r•••••••@gmail.com.

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