Jay Prajapati

Customer Quality Engineer @Kovalus Separation Solutions

Wilmington, MA, US

Own and lead First Article Inspections (FAI) and Receiving Inspections to ensure product compliance with ISO 9001 standard.Develop and implement quality control procedures for incoming materials, in-process checks, and finished products to ensure consistency and reliability.Lead the NCR process to ensure proper and timely disposition of the non-conforming product.Lead and resolve Corrective and Preventative Actions (CAPAs) arising from internal audits, customer complaints, and recurring issues.Conduct root cause analysis using Six Sigma tools to identify and mitigate recurring quality issues, reducing defect rates.Collaborate with cross-functional teams, including suppliers, manufacturing, and R&D, to improve processes and enhance product quality.Support supplier qualification by reviewing documentation, inspecting samples, and assessing compliance with company and industry standards.Lead efforts in preparing for and participating in customer and regulatory audits, ensuring alignment with all quality and compliance standards.Generate detailed quality reports and metrics to track trends, monitor improvements, and communicate findings to stakeholders every quarter and for annual quality management review.Oversee SCAR issues to the suppliers and ensure corrective actions are implemented and closed in a timely manner.