Prajakta Bageshwar
Senior Engineer- Cloud & Infra Management @ LTIMindtree LATAM | Delivering Technical Solutions
- Role
- Senior Engineer- Cloud & Infra Management at LTIMindtree
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Prajakta Bageshwar
In my current role as an Assistant Manager at JSW One Platforms Ltd,I have handled live queries, tickets, and escalations, ensuring a high level of customer satisfaction and retention. I have also implemented feedback mechanisms and quality assurance processes to improve our service delivery and performance.I have over 6 years of experience in the customer success and IT industry, having worked as a Senior Specialist at HCL Technologies and as a Customer Success Specialist at Unacademy. I have developed skills in problem solving, communication, collaboration, and customer relationship management. I have also earned certifications in The Fundamentals of Digital Marketing and Content Marketing from Google Digital Garage and HubSpot Academy, respectively, to enhance my knowledge and skills in the online marketing domain. I am a keen learner, adaptive, and result-oriented, and I am looking for opportunities to grow and contribute in the customer success and IT field.
Experience
Senior Engineer- Cloud & Infra Management
Dec 2024 — Present · Mumbai, IN
Education
Nagpur Institute of Technology
Bachelor of Engineering, Information Technology
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