Rahul Patel
VP Client Experience, Global Real Time Payments | JP Morgan & Co. | NYU & Somaiya Alumnus
- Role
- Vice President, Global Real Time Payments Product at JPMorganChase
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Rahul Patel
With over eight years of experience in the payments and banking industry, I am a Product Manager at JP Morgan Chase & Co, the world’s largest financial institution that enables instant bank payments for its customers. My mission is to deliver seamless and secure instant payment solutions that meet the needs of customers globally.As the leader of Global Real Time Payments, Client Experience, I am responsible for ensuring a smooth client experience from RfP stage to post production management and business reviews. I identify current and potential client issues, solution them into product features, work with cross-functional teams, including business, technology, operations, and vendors, to plan, design, test, and launch innovative and customer-centric globally scalable RTP products that enhance the user experience and drive business growth. Additionally, I leverage my expertise in ISO20022, the global standard for payment messaging, to enable interoperability and data-rich transactions for our clients.
Experience
Vice President, Global Real Time Payments Product
May 2024 — Present · Jersey City, NJ, US
Lead Client Experience for Global Real Time Payments across NAMR, EMEA, LATAM, and APAC regions
Education
New York University
Master of Science - MS, Information Systems
University of Mumbai
Bachelor's Degree, Computer Engineering
Skills
- Java
- C
- Microsoft Project
- International Relations
- Sql
- Php Applications
- Team Management
- Customer Service
- Research
- Team Leadership
- Teamwork
- Public Speaking
- Microsoft Office
- Html Scripting
- Management
- Sales
- Microsoft Excel
- Strategic Planning
- Powerpoint
- Team Building
- Program Management
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