Pragya Trivedi

About Pragya Trivedi

Familiarity with z/os environment- MVS, JES2, ISPF, Utilities, JCL>Familiarity with CICS, DB2, Performance Monitor and alert panels >Responsible for mainframe systems and batch monitoring using scheduling tools Control-M, TWS/OPC, Zeke, CA7.Monitor / Manage z/OS consoles and online CICS and IMS Regions>Provides Level 1 and Level 2 support for client-facing systems and applications, as it relates to the mainframe environment.>Response to WTORS>Knowledge of standard operational practices for batch application support>Skill in controlling processing through central console commands>Initiating and participating in bridge calls for Sev 1/2 incidents>Participating in Disaster recovery Demonstrations Outlined by the Clients.>Good Knowledge on Hardware Management console>Taking precautionary plans to avoid sev1 and sev 2 issues to meet the SLA>Escalating problems when necessary as prescribed by SOPs>Maintain logs for Shift Turn over>Pre IPL and Post IPL process>Start and Stop IMS Databases>Working with subsystem commands like CICS, DB2, IMS commands(Start/Stop commands, Hot/Cold restarts, etc).>Ensuring Key Critical Jobs Start and Complete on Time.>Monitor Operating System thresholds (memory utilization, CPU utilization, data storage space, etc,)>Fixing the abends related to Space Issue, JCLERR, etc>Checking for outstanding transaction abend messages in Console> Performs Backup Recovery Process

Experience

1. Senior Associate

   NAB

   Jun 2025 — Present

Education

• Dr. A.P.J. Abdul Kalam Technical University

  B.Tech, C.S

  2016 — 2020

• Navayuga Radiance Senior Seconday School

  Xth

• Rani Laxmi Bai Memorial School (R.L.B.)

  XIIth