Pragya Misra

Sr. Customer Success Account Manager @ Microsoft | PMP Certified

Role
Sr Customer Success Account Manager at Microsoft
Location
Mumbai, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Pragya Misra

Microsoft empowers organizations to achieve their goals by leveraging cutting-edge technologies and strategic program management. Serving as a Sr. Customer Success Account Manager with over eight years in the role, the team collaborates with customers to navigate complex digital transformation projects, ensuring alignment with business objectives. By utilizing expertise in program management and Agile methodologies, the team facilitates seamless delivery and fosters sustained customer success. With a strong foundation in solution architecture and stakeholder engagement, the team prioritizes innovation and adaptability in every interaction. By bridging technical insights with business strategies, they enable organizations to drive outcomes while cultivating trust and transparency. At the core of every initiative is a commitment to empowering customers to thrive in a rapidly evolving digital landscape.

Experience

  1. Sr Customer Success Account Manager

    Microsoft

    Jul 2020 — Present

Education

  • Master of Business Administration (MBA)

    Master of Business Administration (MBA)

    2014 — 2016

  • C-DAC

    Diploma in Advance Computing., Computer Science

  • Karnataka University

    Masters in Information technology, Information Technology

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Pragya Misra — Sr Customer Success Account Manager at Microsoft in Mumbai, MH, IN | Unifers