Pragya Mirza

About Pragya Mirza

SUMMARYStrategic portfolio leader with 15+ years delivering complex, multi-million-dollar programs across telecom, technology, and enterprise services. Proven track record managing P & Ls, leading globally distributed teams, and driving delivery excellence and account growth across 15–20 concurrent accounts. Known for transforming underperforming portfolios into high-margin operations through data driven decision making, rigorous KPI tracking, governance frameworks, and stakeholder alignment at the executive leadership level. Deep experience supporting sales, mitigating delivery risk, and scaling PMO practices to match evolving business needs.CORE COMPETENCIES- Portfolio Strategy & Optimization (>$15M P&L)- Global Team Leadership & Talent Development- Risk & Change Management | Governance Design- PMO Development | Agile & Hybrid Delivery- Stakeholder Engagement | C-Level Communications- Pre-sales Support | Contract Review | Customer Negotiations- Telecom, Cloud, SDWAN, Mobility Services

Experience

1. Portfolio Manager

   Vodafone

   Mar 2025 — Present · New York, NY, US

   Portfolio Manager Mar 2025 – Present• Led a high-impact portfolio of 15–20 enterprise programs across finance, energy, and consumer goods sectors, delivering network and managed services aligned to strategic transformation goals.• Conducted portfolio analysis to maximize In-Year Revenue (IYR), accelerating delivery timelines while improving NPS and utilization.• Managed P&L across accounts; collaborated with finance and sales teams to drive profitability, optimize cost-to-deliver, and resolve margin erosion risks.• Spearheaded performance monitoring using KPIs including customer satisfaction, resource utilization, and success rates; drove weekly governance cadences.• Mentored a team of project managers, providing onboarding, coaching, and career development support.

Education

• University of Madras, Sri Venkateswara College of Engineering

  Bachelor of Engineering - BE, Electronics and Communications Engineering

• University of Maryland

  Master's degree, Telecommunications Engineering

• University of Maryland

  Master of Science - MS, Telecommunications Engineering

Skills

• Mobile Devices
• Procurement
• Rollout
• Business Process
• Telecommunications Billing
• Business Intelligence
• Requirements Analysis
• Strategy
• Software Project Management
• Crm
• Project Delivery
• Professional Services
• Service Delivery
• Business Analysis
• Telecom Expense Management
• Program Management
• Scope Management
• Ms Project
• Product Management
• Billing Systems
• Outsourcing
• Telecommunications
• Pre-Sales
• Analysis
• Software Documentation
• Sdlc
• Project Management
• Requirements Gathering
• Leadership
• Managed Services
• Integration
• Prince Practitioner
• Vendor Management
• Process Improvement
• Agile Methodologies