Pragati Agrawal
Qa Associate @vEngageai
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WORK HISTORY
Qa Associate @vEngageai
Project Name : AI-driven Conversational PlatformProject Description: Olivia is an AI-based solution designed to simulate human-like conversations and provide intelligent responses. The project involves validating AI behavior, ensuring responses align with business logic, and testing conversational flows across multiple scenarios.Roles & Responsibilities:Designed and executed manual & automation test cases for AI-driven conversation flows.Validated behavioral responses against expected business outcomes.Performed end-to-end functional, regression, and integration testing.Reported, tracked, and verified defects using JIRA.Automated test flows using Selenium, Java, TestNG, and Cucumber framework.Collaborated with cross-functional teams to refine requirements and improve AI accuracy.
EDUCATION
Jiwaji University
Bachelor of science and technology , Computer Science
Devi Ahilya Vishwavidyalaya (DAVV), Indore
Master of Business Administration - MBA, Business analytics and marketing
ABOUT PRAGATI AGRAWAL
Quality Assurance Engineer with 4.7 years of experience in both manual and automation testing, ensuring high-quality software delivery across diverse projects. Proficient in designing test strategies, creating and executing test cases, and identifying critical defects to drive product excellence. Skilled in Java, Selenium, TestNG, Cucumber framework, and defect management tools like JIRA, and API Testing with hands-on expertise in Agile as well as Waterfall methodologies. Strong analytical mindset with a proven ability to streamline testing processes, enhance team collaboration, and contribute to continuous improvement in fast-paced environments.\"
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