Prafulla Kumar Bhol
Service Delivery Manager - Multi Cloud (Azure | AWS | GCP) | Agentic AI & GenAI | Datacenter | Network | DevOps | SAP | Database | Backup | Agile Leadership |
- Role
- Cloud Delivery Group Manager at HCLTech
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Prafulla Kumar Bhol
Cloud Operations Leader Driving Revenue, Margins & Customer Experience. Results-driven IT leader with 19+ years of experience delivering enterprise infrastructure, cloud transformation, and managed services. Proven track record managing multi‑million‑dollar portfolios, optimizing cloud spend, improving customer satisfaction, and leading high‑performing teams across AWS, Azure, GCP, and OCI platforms.
Experience
Cloud Delivery Group Manager
May 2020 — Present · Hyderabad, IN
Proven Service Delivery Manager with extensive experience in end-to-end Data Center Delivery covering On-Prem & Multi Cloud (AWS, Azure, OCI)Drove cloud service delivery on Azure, AWS, GCP, and OCI, focusing on cost optimization via FinOpsTook charge of P&L, budgeting, and forecasting for multiple accountsImplemented robust public cloud governance and securityDirected a 50+ member team across AWS, Azure, DevOps, OCI, SAP, Database & BackupManaged technical operations for business transitions, Cloud & datacenter projectsLed global operations in the UK, Europe, Middle East, South Asia, America, and Latin AmericaEnsured business continuity through proactive planningBuilt client relationships through leadership and service participationEstablished GNOC and maintained 24x7 NOC operations per ITIL standardsHandled change management, major incidents, and stakeholder engagementContributed to strategy, architecture, and infrastructure roadmaps with continuous improvement
Education
INDIAN INSTITUTE OF HARDWARE TECHNOLOGY LIMITED
MCITP,CCNA,CDCP,ITILV3,Cisco UCS, VCP, System, Networking, and LAN/WAN Management/Manager
2005 — 2012
Utkal University
Bachelor of Arts (B.A.), English Language and Literature, General
2002 — 2005
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