Pradipta Som
Cloud Service Manager | COE CCSM @OpenText
- Role
- CGI
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Pradipta Som
Strategic Cloud Service Manager with a track record of scaling high value portfolios. Expert in securing NRR and protecting ARR through data driven governance and ”white glove” incident leadership. Leverages CCSM, ITIL, Agile, and Lean Six Sigma to drive operational excellence consistently delivering a reduction in downtime and boost in NPS/CSAT. Proven specialist in executive stakeholder engagement, SLA/OLA compliance, and aligning cloud strategy with business objectives to fuel long term retention and growth.
Experience
Present
Education
Kalinga Institute of Industrial Technology, Bhubaneswar
Bachelor of Technology - BTech, Information Technology
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.