Pradeep Pushparajan

About Pradeep Pushparajan

Accomplished HR Professional with 13 years of experience in aligning recruitment strategies with business goals to attract and retain top talent. Skilled in collaborating with leadership to drive strategic workforce planning, optimizing recruitment budgets, and preparing teams for future project demands. Proficient in managing the full recruitment lifecycle from talent sourcing to onboarding with a focus on maintaining internal equity and a positive workplace culture. Experienced in leveraging internal talent, leading contingency hiring efforts, and implementing HR systems to enhance operational efficiency. Dedicated to fostering employee growth through cross-training initiatives and proactive performance management, ensuring a dynamic and adaptable workforce.

Experience

1. Associate Manager

   Accenture

   Apr 2025 — Present · Chennai, IN

   Led the complete incident management lifecycle by tracking status, coordinating with cross-functional teams, and ensuring timely resolution to maintain high SLA and KPI compliance.• Facilitated and led daily stand-up calls with the client, providing structured updates on incidents, priorities, and risks, which improved communication flow and reduced turnaround time for critical issues.• Ensured smooth day-to-day operations by monitoring queues, identifying operational roadblocks, aligning team tasks, and implementing corrective actions to prevent service interruptions.• Created and managed shift rosters to ensure 24/7 operational coverage, effectively balancing team availability, workload distribution, and business requirements.• Oversaw team performance by conducting regular assessments, tracking productivity metrics, setting expectations, and implementing coaching plans to uplift individual and team capability.• Managed key business stakeholders by delivering clear, timely communication, handling escalations, aligning expectations, and fostering strong client relationships for seamless collaboration.• Allocated tasks strategically based on skill sets, incident criticality, and operational priorities, improving team efficiency and enhancing service quality.• Prepared and delivered comprehensive ad-hoc reports—including incident analytics, team performance trends, and operational insights—to support leadership decision-making and continuous improvement initiatives.

Education

• Loyola Institute Of Business Administration

  Executive Post-Graduate Programme, Human Resource Management

• K.S.Rangasamy College of Technology

  MBA, Human Resourse Management and Marketing

  2009 — 2011

• Dr.Mahalingam College of Engineering and Technology

  B.Sc, Information Technology

  2004 — 2007

Skills

• Personnel Management
• Internet Recruiting
• Business Development
• Talent Management
• Employee Engagement
• Applicant Tracking Systems
• Staff Augmentation
• Performance Management
• Executive Search
• Resource Management
• Temporary Staffing
• Headhunting
• Requirements Analysis
• Screening
• Hiring
• Deferred Compensation
• Employee Relations
• Hris
• HR Policies
• Technical Recruiting
• Job Descriptions
• Team Management
• Contract Recruitment
• Performance Appraisal
• Bpo
• Management
• Sourcing
• IT Recruitment
• Vendor Management
• Temporary Placement
• Organizational Development
• Negotiation
• Networking
• Staffing Services
• Human Resources
• Recruitment
• Screening Resumes
• Recruitments
• HR Consulting
• Recruiting