Kuncham Pradeep Setty

About Kuncham Pradeep Setty

I\'m deeply passionate about crafting experiences that effortlessly marry user needs with business goals. My journey in user research is driven by a boundless curiosity and a keen eye for identifying patterns, leading to solutions that perfectly align user desires with strategic directions. It\'s this quest for discovery and understanding that makes me a joyful user researcher, always on the lookout for new methodologies and innovative approaches to deepen our insights.My toolkit is rich with both Quantitative and Qualitative research methods, allowing me to navigate the vast sea of data with precision and creativity. By distilling complex information into clear, actionable insights, I empower our team to make decisions that are not just informed but inspired by solid evidence and genuine user feedback. It\'s about ensuring our work doesn\'t just meet expectations but truly connects with users, enriching their experiences in meaningful ways.In every project, I bring warmth, enthusiasm, and a collaborative spirit, fostering an environment where learning and innovation thrive. It\'s here, in the confluence of curiosity and data-driven strategy, that I find my greatest joy and the most impactful results.

Experience

1. Principal User Researcher

   Okta

   Sep 2025 — Present · Bengaluru, IN

Education

• Dayananda Sagar College of Engineering, BANGALORE

  Bachelor’s Degree, Telecommunications Engineering

  2006 — 2009

Skills

• Telecommunications
• Unified Communications
• Networking
• Release Management
• Internet Protocol (Ip)
• Software as a Service (Saas)
• Enterprise Software
• Change Management
• System Deployment
• Crm
• Technical Support
• Avaya Ip Telephony
• Voice Over Ip (Voip)
• Incident Management
• Routing
• Team Management
• Session Initiation Protocol (Sip)
• Cloud Computing
• Troubleshooting
• Provisioning
• Sql
• Integration