Pradeep Khabrani
Experienced Leader in Change Management, Digital Process Transformation, Business Excellence & Customer Relationship Management
- Role
- Senior Director at Cognizant
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Pradeep Khabrani
Specialties- Certified Six Sigma Master Blackbelt - Certified Lean Coach - Certified Lean Facilitator - Certified ISO Auditor from Det Norske Veritas - Change & Transformation Leader - Robotics & AI Consultant - Certified Up Your Service Consultant - Account Recovery and Stabilization - CMMI Practices deployment
Experience
Senior Director
Oct 2019 — Present · Hyderabad, IN
Education
University of Mumbai
Bachelor of Engineering (BEng), Civil Engineering
1998 — 2002
University of Mumbai
Master of Business Administration (MBA), Finance, General
2006 — 2009
Skills
- Quality Assurance
- Bpo
- Service Delivery
- Process Engineering
- Global Delivery
- Business Process Outsourcing (Bpo)
- Business Transformation
- Kaizen
- Process Excellence
- Mis
- Employee Engagement
- Workforce Management
- Transition Management
- Copc
- Process Management
- Process Improvement
- Operations Management
- Contact Centers
- Six Sigma
- Process Consulting
- Outsourcing
- Sla
- Change Management
- Call Centers
- Business Process Mapping
- Team Management
- Vendor Management
- Soft Skills
- Business Process
- Business Process Re-Engineering
- Dmaic
- Operational Excellence
- Leadership
- Business Process Improvement
- Quality Management
- Performance Management
- Management Information Systems (Mis)
- Offshoring
- Black Belt
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