Pradeep Jhala

About Pradeep Jhala

Steering a large-scale cyber security project at Accenture, my focus is on delivering comprehensive security solutions across multiple domains, including Detection & Response, Cloud Security, Infra Security, Identity & Access Management, and Data Security. Our team\'s dedication to outcome-based delivery and SLA-driven automation has significantly evolved our managed services, showcasing our commitment to excellence and continuous improvement.As the primary liaison for client security stakeholder interactions, collaboration and strategic planning are the keystones of my role. We have successfully defined security roadmaps and implemented effective solutions and process enhancements, which are critical in optimizing delivery and elevating the customer experience within the cybersecurity landscape.

Experience

1. Associate Director

   HCLTech

   Sep 2025 — Present · Pune, IN

Education

• Savitribai Phule Pune University

  BE- IT

  2001 — 2006

• ST. Xavier's Jamnagar

  HSC

  1987 — 2000

Skills

• Service Management
• People Management
• Program Management
• IT Operations
• Symantec Endpoint Protection
• Sla
• Itil Certified
• Transition Management
• Priority Management
• Team Management
• Managed Services
• Solution Architecture
• Project Management
• Firewalls
• Itil
• Sow
• Vendor Management
• Delivering Results
• Service Level Agreements
• Operational Due Diligence
• Time Management
• Ips
• Vulnerability Assessment
• Multi Tasking
• IT Service Management
• Process Improvement
• Endpoint Security
• Technical Solution Design
• Service Delivery
• Cost Model Development
• Mcafee
• Rfp
• Itil V3 Foundations Certified
• Microsoft Certified Professional
• Management
• Symantec Antivirus