Pradeep Hosbet

About Pradeep Hosbet

Dynamic and motivated Senior IT Project Manager with a “can-do” attitude and proven record of generating and building relationships, managing large Testing programmes for Enterprise Application Frameworks from concept to completion. Skilled in building cross-functional multi-site teams with ability to make critical decisions during challenges.• 20 years\' of expertise in Information Technology spanning Telecom, Finance and Product space• 14 years of experience in managing and transitioning large Testing projects/programs into BAU for global customers like AT & T, Citicorp, AOL, T-Mobile, Sprint, Yahoo, Comcast, MSN, Rogers, Juno, Verizon, Netscape and Fluke Networks whose operations are across multiple geographies catering to global markets and businesses• Worked on various flavours of projects such as Testing COE, Staff Augmentation, QA Transformation, Enterprise Application Frameworks, Product conceptualization, System Migration, Customer Account Migration Solutions and Windows Utilities• Tenacious Quest for Success + Learning. Earned Scrum Master certification from Scrum Alliance and completed Harvard Mentor Management program while working full-time• Results-Driven Leadership. Whether leading Baby Boomers, Gen X or Millennials—figures out what makes teams tick, trains and transforms individuals into top-performers• Demonstrated success in increasing revenues, earnings, achieving cost reductions and improving client satisfaction

Experience

1. Delivery Manager

   Tech Mahindra

   Feb 2022 — Present · Mumbai, IN

   Flexible Subscription Engine (FSE) for Recurring Services is a digital transformation initiative to provide an end-to-end, touch-free, fully integrated solution for managing recurring service businesses for Ingram Micro\'s vendors & channel partners. Application configuration and Integration Testing of Supply Chain system were executed as part of this initiative.Key Responsibilities:• Delivery and Test Management for Technical Global Roll Out of the digital solution to impacted countries• Coordinate and track Delivery, Work Allocation, Resourcing, Issue Resolution with Offshore and Onshore team• Review delivery progress with client and TechM leadership on daily basis to understand their perspective and setup the expectations with team• Build relationships within customer top ranks to ensure they are engaged and getting most value from our services• Act as a liaison between TechM/Vendor/Ingram teams and client leadership publishing Delivery status reports• Ensure metric data collection for KPI measurement & tracking including Jira Dashboard• Align with multiple units and Cross-functional teams for creating effective value chain for the customer• Ensure Technical Roll-Outs are completed On-Time, within budget and within quality expectations• Facilitate resource hiring & on-boarding to respective locations• Manage logistics (Desk space, firewalls, access etc.) and Team line management (Admin, HR issues)• Sub-Contractor staff management and maintain a healthy HTR ratio• Play the role of the Mentor and Coach to the team, sometimes working with many levels down

Education

• Aptech Computer Education

  Higher Diploma in Software Eng., Software

  2000 — 2003

• Harvard Business School Online

  Harvard Mentor Manager Program, Management

  2013 — 2013