Pradeep Raja G

About Pradeep Raja G

As a Senior Technology Specialist with 14+ years of experience in Oracle Database Administration, Cloud Infrastructure, and IT Operations, I specialize in managing and optimizing large-scale, mission-critical systems that drive business success. My expertise spans database migration, upgrades, performance tuning, automation, and cloud transformation, ensuring seamless operations and measurable impact.Recognized with multiple awards and certifications from Oracle, Microsoft, and leading organizations, I have consistently delivered solutions that balance technical excellence with business outcomes.Beyond my core expertise, I am deeply invested in Data Science, Machine Learning, and Artificial Intelligence (AI), building future-ready skills to harness the next wave of digital innovation.Throughout my career, I’ve worn many hats — technology specialist, problem-solver, financial advisor, mentor, communicator, negotiator, and strategist — adapting seamlessly to diverse challenges and consistently driving value.Core Strengths: Oracle Database & Cloud | Service Delivery | IT Operations Leadership | Generative AI & Prompt Engineering | Performance Tuning | Cross-functional Collaboration | MentorshipI thrive in high-pressure environments, embrace challenges, and am passionate about delivering top-tier solutions that transform business outcomes.

Experience

1. Sr Technology Specialist Service Delivery and IT Operations Excellence Lead

   Cognizant

   Apr 2021 — Present · Bengaluru, IN

   Migrated 50+ mission-critical databases (terabytes) from on-premises to Oracle Cloud ExaCS with near-zero downtime, achieving 99.99% availability.Designed and implemented OCI Generative AI Landing Zone, enabling 5+ enterprise AI use cases across HR, Finance, and IT, reducing manual query handling time by 60%.Developed and maintained an enterprise prompt library, improving LLM output quality by 30%, reducing rework by 20%, and accelerating AI adoption across business units.Ensured SOX & SOC compliance with zero audit deviations for 4+ years, leading audits and risk remediation.Introduced Responsible AI principles, ensuring regulatory compliance and corporate security in AI deployments.Led 15+ engineers, enhancing team productivity by 35% through mentoring, workflow optimization, and Agile adoption.Proactively managed database environments, reducing false/duplicate alerts by 60% and maintaining 99.99% uptime.Implemented and governed ITIL Service Operations (Incident, Problem, Change, Event, Request Fulfillment), achieving zero major incidents for 4 consecutive years and enhancing SLA compliance and customer satisfactionLeveraged participation in global workshops and cross-domain seminars to mentor peers and drive continuous improvement, enabling the team to adopt next-gen cloud and AI practices that strengthened organizational resilience and innovation

Education

• Baldwin Boys' High School

  10th Standard/India Council for Secondary Education (I.C.S.E)

• Accredian

  Executive Program in Data Science and Artificial Intelligence, Data Science and AI

• Indian Institute of Technology, Guwahati

  Postgraduate Certification Degree, Datascience and Artificial Intelligence

• Visvesvaraya Technological University

  Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering

• Christ University, Bangalore

  12th Standard/Pre-University, Science