Pradeep Singh
Modern Sales People Leader | Ai Tools & ChatGPT Expert | Six Sigma | PMP | Ex-Adobe | Ex-Wipro | Ex-Bertelsmann | Ex-Denave
- Role
- Senior Manager - B2b Sales at Concentrix
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Pradeep Singh
With over 20 years of experience, currently leading the Digital Sales team at Concentrix,…
Experience
Senior Manager - B2b Sales
Sep 2025 — Present
Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction• Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up to date.• Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities.• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members.• Analyze data, performance and customer experience trends to develop strategic sales plans and best practice for client/specific territories.• Stay current on developments in client services within the market and ensure the team is informed on the latest trends and market.• Maintain a balanced level of communication with the Sales Director and externally facing client to ensure strategic client relationship is fostered and developed• Work with client contact on reporting and forecasting• Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs).• Be a point of escalation for our clients and respond promptly to any issues
Education
NIMT (Neptune Institute of Management & Technology)
Bachelor’s Degree
2006 — 2009
Vidya Niketan Senior Secondary School
Bachelor's degree
1993 — 2005
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